Our use of sub-processors

Liquit engages different types of service providers to help us create and deliver our Software and related SaaS services to our customers. If any of the service providers we use process or otherwise have access to Personal data that we are processing on behalf of our customers, then those service providers will be considered “sub-processors”. A sub-processor is a third-party entity that has or may have access to or may process Personal data. “Personal data” is any information relating to an identified or identifiable natural person and may include such person’s name, email address, or other contact details.  

This page outlines the types of sub-processors that we work with and explains the services that they provide to us. You can contact our Data Protection team at privacy@liquit.com if you have any questions or would like more information about any of these sub-processors. Terms used on this page but not defined have the meaning set forth in the Liquit End User License Agreement (hereinafter “EULA”).  

Liquit refers to third parties that do not have access to or process Personal data but who are otherwise used to provide the services as “sub-contractor” and not sub-processors. 

Sub-processors 

Entity Name  Corporate location  Purpose of processing  Location of Subprocessors  Additional information 
Microsoft Corporation United States  Third-party hosting provider  The Netherlands (West Europe) for Europe based customers. 

Iowa (Center US) for North America based customers. 

Liquit uses the services offered by Microsoft as “Microsoft Azure” if Customer’s makes use of Liquit as a Service (Cloud). Microsoft hosts data on behalf of Liquit in Azure data centers. Microsoft operates a global network of data centers and management and support facilities.  

For more information, please visit: https://azure.microsoft.com/en-us/blog/protecting-privacy-in-microsoft-azure-gdpr-azure-policy-updates 

Zendesk, Inc. United States  Help desk services for customer support queries  United States  Liquit uses the services offered by Zendesk, Inc. as “Zendesk” to deliver customer Support.  

For more information please visit: https://www.zendesk.com/company/privacy-and-data-protection 

Sub-contractors 

As explained above, Liquit also uses certain “sub-contractors” to assist in the day to day operations of its business. Liquit will process any Personal data in accordance with its privacy statement available at our website: https://www.liquit.com/privacy-statement/.  

Entity Name  Corporate location  Purpose of processing  Location of Subprocessors  Additional information 
Rocket Science Group LLC    United States  Sending emails  United States  Liquit uses the services offered by Rocket Science Group LLC as “Mailchimp” to send email notifications.  

 For more information please visit: https://mailchimp.com/help/mailchimp-european-data-transfers 

Microsoft Corporation  United States  Customer relationship management  United States  Liquit uses the services offered by Microsoft Corporation as “Dynamics 365” for general day-to-day business and performance of its services to customers. 

 For more information please visit: https://learn.microsoft.com/en-us/dynamics365/get-started/gdpr 

Typeform Spain Sending online forms/surveys United States and EU Liquit uses the services offered by Typeform as “Typeform” for building and sending online forms/surveys.

For more information please visit: https://www.typeform.com/help/a/what-other-companies-do-we-share-data-with-360029617191.

GoTo Technologies Ireland
Unlimited Company
Ireland Manage registrations and sending notifications (reminders and confirmations) United States, Europe and Asia-Pacific Liquit uses the services offered by GoToTechnologies Ireland Unlimited Company as “GoToTraining” for organising trainings and manage registrations.

For more information please visit: https://www.goto.com/nl/company/legal/privacy/international.

Productboard, Inc. United States Sending confirmations and interact with submitter United States Liquit users the services offered by Productboard, Inc. as “Productboard” for collecting user feedback and understand customer needs.

For more information please visit: https://support.productboard.com/hc/en-us/articles/360058232133-Is-Productboard-compliant-with-GDPR-.

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