Liquit Partners with ZuidOostzorg to Deliver a Digital Workspace Supporting a Staff of 2500 Across 14 distributed Care Homes

case study, zuidoostzorg, healthcare, single sign-on, embrace, cost saved, reduced leadtime

ZuidOostZorg covers fourteen nursing and care homes and a home care department in the southeast of Friesland, The Netherlands. This required a digital workplace for 2500 employees to replace a barely used legacy work environment. Healthcare is becoming increasingly demanding, so they had to do smart things that make work easier, which meant they needed an innovative platform to support their distributed care workforce.

The Challenge

ZuidOostZorg used their own internal digital working environment based on a remote desktop server (RDS). This system was managed from their own data centre with a team of six full-time technical people taking care of the maintenance of servers and applications. While the digital workstations were well-organized, the system required a lot of effort to manage, maintain, and update. The working environment could not provide efficiency and value to the 2,500 employees since it emphasized the technical rather than the practical aspects that the workforce required. When ZuidOostZorg decided to do things differently, the plan was to create a place where employees could find everything they could really use and no longer have to worry about technology.

The Solution

The first phase was a switch to a cloud platform for digital services and implementation of Embrace social intranet portal software. Embrace recommended Liquit Workspace and Access Manager to provide the application access, single sign on, and overall user experience that would meet all employee needs. Liquit Workspace provides users quick and easy access to all their applications. It doesn't matter whether they access those applications via SaaS, a server, or they’re on the user's device. That’s because ZuidOostZorg could integrate Liquit Workspace into its social intranet via a widget . A special extra feature of Liquit Workspace is that it also provides identity access management via Liquit Access Manager. This gives ZuidOostZorg extensive single sign-on (SSO) options to provide simple, contextual, immediate access to the applications.

Quick and easy access

To all applications no matter the location of the user or device used

Highest level of security

Only end-users you choose have access to certain applications

The Result

Greatly reduced leadtimes for end-users

Costs saved in technology

Healthcare is under increasing pressure, employee shortages have become critical. We need smart solutions to support our colleagues and make their healthcare work easier and I’m convinced that the right technology is indispensable in attaining that goal. That way, we can offer clients better care, which is what it’s all about.

Tjeerd van der Schaaf

Information Manager